INSIGHT
Back to Journal
ROI|December 10, 2025|5 min

The Real Cost of Bottlenecks

One stuck process costs more than you think. We break down the hidden costs enterprise teams miss.

By Ara Mammo
The Real Cost of Bottlenecks

You know that one person who reviews everything.

They are costing you far more than their salary.

The Visible Costs

Let’s say Sarah reviews 40 assignments per week at 15 minutes each.

  • -10 hours per week of Sarah’s time
  • -75 dollars per hour fully loaded
  • -39K per year in direct labor
That is what shows up on the P and L.

The Hidden Costs

This is what usually gets missed.

Opportunity Cost

Sarah cannot do strategic work. She is stuck reviewing.

That is another 40K per year in lost productivity.

Scale Limits

You cannot hire more people without hiring more Sarahs.

Growth hits a ceiling.

Knowledge Risk

If Sarah gets sick, takes vacation, or leaves, everything stops.

Team Frustration

Everyone waits on Sarah.

Morale drops.

Good people leave.

The Real Number

The true annual cost of a single bottleneck looks like this.

  • -Direct labor 39K
  • -Opportunity cost 40K
  • -Risk premium 20K
  • -Total roughly 100K per year

The RAPID Solution

Automate the bottleneck.

  • -One time investment of 15K
  • -Annual savings of 56K
  • -Payback period of about four weeks
  • -Sarah is freed up for strategic work
This is why we focus on ROI from day one.

Bottlenecks are expensive.

Automation pays for itself fast.

bottlenecksROIcost analysisbusiness impact

Ready to capture your
institutional knowledge?

Let's talk about how we can help your team.

Book a Discovery Call