How we think about automation, agentic systems, and building systems that actually work.
Two different things wear the word professional. One is craft. The other is theater, and the theater is what puts distance between people who are supposed to be solving the same problem. The RFP is that theater in purchasing form, which is a problem when the thing you're buying lives entirely inside somebody's head.
Pitching firms on AI, I keep hitting the same gap. They ask for full integration, then flinch at the price, because they think it's a matter of writing prompts. Integration isn't prompts. It's getting what your senior people know into one place the rest of the firm can use.
Built a self-updating government-records parody site for a TikTok comedian's bit on Sunday. Sent him a DM. He made a video about it and we got thousands of views and comments in a day. Here's what two hours with an LLM agent in the loop looks like.
Automation doesn't chase the lowest-value work. It chases the highest-cost repetitive work. Those are not the same thing.
Most of the time, "we'll figure it out" is what it actually means. Here's what redeployment looks like when leadership does it well, and when they don't.
Fifteen to twenty-five hours of discovery inside a hundred-person firm buys you interviews with the wrong people. Here's why real discovery takes three times the hours.
I got scammed by an AI development firm two years ago. Not the kind where the money disappears. The more common kind.
If you want to know what's broken in a firm, don't ask the people running it. Ask the people doing it.
Last quarter we scoped a discovery engagement. Our first proposal was wrong. The client's inside champion told us. We threw it out and started over.
Most consulting firms don't do this. When we mention it at intake, some prospects think we're being performatively generous. Others think we haven't thought it through.
Walk into an AI consulting firm's office and you can usually tell within five minutes which category they're in.
Generic automation can't capture how your business actually thinks. Here's why RAPID works when others don't.
One stuck process costs more than you think. We break down the hidden costs enterprise teams miss.
Most automation rushes to build. We spend 2 weeks listening. That's the difference between 92% and 60% accuracy.